Student Services

Students at UK higher education institutions deserve an exceptional educational experience that supports them in achieving their life-changing goals. They invest in their futures, and as consumers, they have rights that must be respected.

Unfortunately, circumstances can sometimes compromise what should be a positive student experience, and navigating complex processes and procedures to resolve issues can become a barrier to academic success.

The HE Advocate offers specialist, independent advocacy and mentoring services to support and advise students in overcoming these challenges.

We assist dissatisfied students in navigating and resolving negative experiences, enabling them to focus on their education and future ambitions.

We also offer long-term support providing access to mentoring and coaching service that help students maximise their time in studies, and plan for the future.

Support for Students' Unions and Higher Education Institutions

At The Higher Education Advocate, we specialise in delivering expert consultancy services tailored to both Students’ Unions and Higher Education Institutions.

With extensive experience in student advocacy, we understand the challenges students face and the importance of fostering a supportive academic environment.

For Students’ Unions, we offer bespoke solutions to empower your representatives and enhance student services, ensuring every voice is heard and every issue is addressed effectively. Our expert team provides specialist guidance on case work, training for staff and student officers, and assistance in building strategies to strengthen your union’s impact.

For Higher Education Institutions, we provide strategic consultancy designed to improve the student experience and institutional policies. From enhancing communication frameworks to addressing student complaints and disciplinary matters, we work closely with universities to create systems that benefit both students and staff.

With a student-first approach and a commitment to fairness, The Higher Education Advocate ensures that students receive the support they deserve, while institutions benefit from streamlined processes and stronger student engagement.