Consultancy services for Students' Unions, and Student Charities


Students' Unions, guilds, and associations are at the forefront of representing and supporting students. These charitable organizations provide crucial advocacy, ensuring that Higher Education providers listen to and act on student voices. However, with an increasing volume of casework and the rising complexity of student issues, the demands on advice services are greater than ever.


At The Higher Education Advocate, we specialise in offering bespoke consultancy services to support student representative organisations in managing these pressures and meeting the growing needs of their members.

Our Services for Students' Unions Include:


  • Specialist Case Support: Assisting with complex or sensitive student cases, providing expert guidance to ensure best outcomes.
  • Capacity Relief: Helping alleviate the workload of your advice teams during peak periods, offering interim support to maintain service quality.
  • Consultancy on Student Support Themes: Tailored advice on how to enhance your services, ensuring your organization can respond effectively to the evolving needs of your student population.
  • Training for Staff, Officers, and Student Representatives: Delivering targeted training to build the skills and knowledge required to manage complex casework and represent students effectively.


We understand the unique pressures that students’ unions and charitable organizations face, and we’re here to provide the expertise you need. Get in touch to explore how The Higher Education Advocate can support your organization in delivering the best possible services to students.

Tailored Consultancy for Higher Education Institutions


As the landscape of Higher Education evolves, institutions face new challenges in meeting the changing needs of their students. From shifts in teaching and assessment methods to increasing demands for holistic student support, universities must adapt quickly to maintain quality and compliance. At The Higher Education Advocate, we specialise in helping institutions navigate these complexities with expert consultancy services.


Our Expertise


Students today often present with more complex life situations, which may lead to challenges in various university procedures, from complaints to misconduct hearings. Our consultancy offers tailored advice and support to student support teams, complaints departments, and governance structures to ensure that your institution responds efficiently and empathetically to student needs.


Mediation and Conflict Resolution


In addition to policy guidance, we provide informal mediation services for complex student cases. Our goal is to find workable solutions that avoid escalation and the need for costly legal intervention. Whether it’s resolving student complaints or navigating intricate academic appeals, we help your teams find a resolution that satisfies all parties, ensuring a smoother, more effective process.


Why Choose Us?


With experience in both student advocacy and university procedures, The Higher Education Advocate is uniquely positioned to support your institution. We’ll work collaboratively to assess your current processes, recommend improvements, and offer bespoke training to help your teams manage increasingly complex student issues.


Ensure your institution stays ahead in today’s dynamic educational environment. Contact us today to explore how we can support your student-facing services.


Contact Us